Frequently Asked Questions & Manuals
Find answers to common questions and detailed instructions for using appliances
General Questions
What time is check-in and check-out?
Check-in is available from 3:00 PM onwards, and check-out is before 11:00 AM. Early check-in or late check-out may be available upon request - please contact us in advance.
Is parking available?
Yes! The apartment includes a private garage parking space. The garage is located on the ground floor and is accessible via the building's main entrance.
Is Wi-Fi included?
Yes, free high-speed Wi-Fi is included. The network name and password are provided in the welcome folder upon arrival.
Are towels and linens provided?
Yes, fresh towels and bed linens are provided for all guests. Additional towels can be found in the bathroom cabinet.
Is the apartment suitable for families?
Absolutely! The apartment can accommodate up to 4 guests with a comfortable bedroom and a sofa bed in the living room. The apartment is family-friendly and safe for children.
Are there any restrictions or house rules?
To ensure a comfortable stay for all guests, pets, parties, events, and smoking are not allowed in the apartment. Quiet hours are from 22:00h to 09:00h.
Manuals
Air Condition
Learn how to operate the air conditioning system
TV & Games
Guide for using Samsung TV, streaming apps, and PlayStation 4
Washing Machine
Complete guide for using the washing machine
Stovetop
Complete guide for using the built-in stovetop
Oven
Complete guide for using the built-in oven
Microwave Oven
Complete guide for using the microwave oven
Dishwasher
Complete guide for using the dishwasher
Safe
Instructions for using the security safe
Emergency
Safety & Emergency
Emergency Contacts:
- Fire:123
- Police:122
- Medical:124
Safety Tips:
- Always turn off appliances when not in use
- Don't leave cooking unattended
- Keep balcony door closed when AC is on
- Lock doors and windows when leaving